Privacy Policy

everyo Captain · HRS Global Holdings Private Limited

1. Information We Collect

We collect personal information including your name, mobile number, email, Aadhaar, PAN, driving license, and bank account details for verification and payment purposes.

2. How We Use Your Information

Your information is used to verify your identity, process payments, provide customer support, improve our services, and comply with legal obligations.

3. Location Data

We collect your real-time location data while you are on duty to facilitate order matching, navigation, and safety monitoring. Location tracking stops when you go off duty.

4. Data Sharing

We do not sell your personal data. We may share data with payment processors, legal authorities when required by law, and service partners necessary for operations.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

6. Data Retention

We retain your data for as long as your account is active and for a period of 5 years after account closure for legal compliance purposes.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact grievance@everyo.in to make any data-related requests.

8. Contact Us

For privacy-related questions, contact our Data Protection Officer at grievance@everyo.in or write to HRS Global Holdings Private Limited, Hooghly, West Bengal.

9. Deleting Your Account and Data

To request deletion of your account and associated data, email grievance@everyo.in from your registered email address, including your registered mobile number and Captain ID (if applicable). We will process your request within 30 days.

Some information — such as transaction and payout records — may be retained for up to 5 years after account closure to comply with tax, accounting, and other legal obligations, even after the rest of your data is deleted.